When using the ScopeBetter platform if you notice something that doesn't look right or is not working as you expect you can contact our ScopeBetter Support team and log a ticket.
To log a support ticket in the system you need to click 'Get in Touch' in the top right hand corner of the ScopeBetter Platform.
Clicking 'Get in Touch' will then take you through to the following request form which will need to be filled out.
When reporting an issue, please include as much information as possible to help our team understand, recreate and diagnose problem. Make sure you include the steps you took to encounter the issue, including your agency name, device, browser etc.
We aim to respond to all support requests within a minimum of 1 working day.